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Terms & Conditions

Terms for Orders and Website Use

The main commercial terms that apply when working with XENSAIL.

Website operator: 深圳市芯胜舟科技有限公司 · XENSAIL

1. Quotations

A quotation for an inquiry-based order is based on the requested part number, quantity, destination and information available when issued. For inquiry-based orders, quoted price and availability may change until the order is confirmed. For online purchases, the displayed product price and checkout total apply when the order is placed.

2. Orders

An order is accepted after XENSAIL confirms the product, quantity, price, payment, lead time and delivery terms. Customer part-number and specification checks remain the customer’s responsibility.

3. Payment

Payment method, currency and due date are stated in the quotation or order confirmation. Bank charges and local fees are allocated according to the agreed terms.

4. Delivery

Estimated lead and transit times are provided in good faith. Delays caused by carriers, customs, suppliers or events outside reasonable control do not change completed delivery obligations.

5. Liability

Any remedy for an accepted claim is limited to the affected products and the value paid for them, to the extent permitted by applicable law. This limitation does not affect refunds for products and applicable original shipping charges under our published Returns & Refunds policy.

6. Website Content

Check technical specifications against the manufacturer datasheet before purchasing. Online product prices, shipping charges and the order total are displayed before payment. Our published Shipping & Delivery and Returns & Refunds policies apply to online orders.

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